Workplace Spanish ® for Retailers & Supermarkets

Improved customer service for your Hispanic customers

"Workplace Spanish® for Retailers & Supermarkets" is designed for managers and associates who have direct contact with Spanish-speaking customers to welcome them to your store and help with their needs and transactions. As with all of our programs, there is no grammar to learn, no rules to memorize and prior Spanish training is not required.  (NOTE: This is a customer service program, NOT an employee supervisory program.)

The 50-page manual, audio CD and Click It® CD-ROM contain over 700 key terms and expressions that will help you provide great service to Hispanic retail and grocery customers.  More than 5,000 people have used this and customized versions of our retail programs including Wal-Mart, Lowe's, Food lion, The Home Depot, and Hy-Vee Supermarkets.

"Workplace Spanish® for Retailers & Supermarkets" can be purchased in 2 ways:
a)  As a "Learning Kit" which includes the manual, audio CD, and Click It® CD-ROM for PC use
b)  As a Click It® computer resource tool ONLY – available by download for $29.99

Click on the links below for samples and more information:.

• ORDER — PRICING — DOWNLOAD INFORMATION

• View & print the Table of Contents & Sample Pages (requires Adobe Reader)

• Try the Click It® sample (requires Adobe Reader 6.0 or newer)

• Listen to an excerpt from the audio CD

• Get information on Classes and  Customized versions

Please CONTACT US if you have questions or would like more information.