Practice Conversations

This page contains the practice conversations from our manuals that did not fit on the audio CD's.               Click on the appropriate link to hear the conversation in MP3 format using Windows Media Player or RealPlayer.

After the conversation plays, you can save it to your hard drive - to listen to it later. 

CAR & TRUCK DEALERS

1.  Welcoming a Customer

2.  Language Problem

3.  Sales - New Car

4.  Sales - New Truck

5.  Sales - Used Car

6.  Buying an SUV

7.  Financing

8.  Service Visit

9.  Regular Maintenance

CITY & COUNTY GOVERNMENT

8.     Water Leak

9.     At the Library

10.   Traffic Fine

11.   Trash Day

GOLF COURSE SUPERINTENDENTS & LANDSCAPERS

7.    Annual Installation

8.   Disciplinary Action

9.    Courtesy to Golfers

10.  Sign Out Equipment

11. Workers Comp Injury

12. Working in Cold Weather

REAL ESTATE

5.  A big apartment 6.  Showing a model house  7.   Air Conditioning not working
8.  Agent Discussion 9.   Financing Discussion 10.  Rent Past Due

RETAILERS & SUPERMARKETS

7 I don't want any help 8.  Ordering a Cake 9.  A complaint

UTILITY COMPANIES

1.  Paying a Bill 4.  New Gas Service 7.  Water Leak
2.  Past Due Bill 5.  Connecting Telephone Service 8.  Trash Day
3.  Cable Service Brochure 6.  Connecting the Power 9.  Meter Reader

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