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State Lotteries Learning Kit Item#: 407624
ISBN: 978-1-930134-94-2

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"Workplace Spanish for State Lotteries" was developed specifically for state lottery associates in sales, marketing and customer service. The objective of the program is to help English speaking lottery associates connect and communicate with Hispanic retailers and lottery players to build sales, promote goodwill and process payouts efficiently.

The 50-page manual, audio CD and Click It® CD-ROM contain over 600 key terms and expressions that will promote better lottery sales to Hispanic retailers and smoother operations working with players. It was developed from our class training work with the Georgia Lottery Corporation and is applicable to all states.
For samples pages and more detailed information on the program click here.

workplace spanish