Purchase the Customer Service Learning Kit for the best learning experience. It includes our 44-page learning manual, 1-hour audio CD AND our New Click It™ CD-ROM.

This program is designed for managers, supervisors and other customer service associates in a wide variety of industries. The purpose is to help connect & communicate with Spanish speaking customers and prospects to understand their needs and process basic transactions efficiently.

Click It™ CD-ROM's are the perfect companion to our written manuals and audio CD's. They contain the key sections from our written manuals with pronunciations embedded into each individual expression. Just click on the English to hear both the Spanish and a phonetic pronunciation. Easy-to-use and searchable, you can play and replay the expressions as often as you like. You can even play them loud enough for a Spanish-speaker to hear. For computer use only - the files cannot be printed.

For samples pages and more detailed information on the program click here.