workplace spanish

workplace spanish

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Workplace Spanish ® for Hotels & Hospitality

Improve Communication - Teamwork - Productivity

"Workplace Spanish ® for Hotels and Hospitality " was developed specifically for hotels, motels and other hospitality properties where basic, effective Spanish will improve communication and teamwork with Hispanic associates resulting in higher quality service and property maintenance. 

The 74-page manual and two audio CDs contain more than 1,000 Spanish terms & phrases used frequently in the hospitality industry.  No grammar to learn, no rules to memorize, no prior Spanish training is necessary. We also offer a specific learning program for Restaurants & Food Service.

This program will be available on a "Click It™ CD-ROM" in December for individual or network use. This is an exceptionally easy-to-use learning tool -- try a sample from our Restaurants program.

Click on the links below for samples and more information:

This is an overview of the Program Contents

1. Introduction
  • Objectives & Study Suggestions
  • Culture & Language Tips
  • Pronouncing Spanish Words
  • Easy Phonetic Pronunciations

2.  Basic Expressions

  • Meeting & Greeting
  • Language Expressions
  • Common Terms & Questions
  • Directions & Locations
  • Numbers & Measures -- Colors
  • Time & Timing
  • Days - Months - Dates

3.  Hiring & Supervision

  • Interviewing & Scheduling
  • Handling Telephone Calls
  • Rules & Expectations
  • Instructions & Standards
  • Safety // Accidents & Emergencies
4.  Hotel Functions
  • Hotel Departments and  Locations
  • Gift Shop and Breakfast Service
  • Room Items and Furnishings
  • Housekeeping
  • Laundry
  • Maintenance

5.  Practice Conversations
6.  Drills for Skills Quiz Section
7.  Alphabetical Keyword List
8.  Includes Two 70-minute Audio CDs

 

workplace spanish