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workplace spanish

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Health Care

If you are having difficulty communication with Spanish-speaking patients & their families, we suggest taking a hard look at our Spanish learning materials. While foreign language services are mandated by federal law, medical interpreters are not always available, and are often involved with very critical cases, leaving other clinical and administrative staff with a frustrating language barrier.

Workplace Spanish® offers an easy-to-use and cost-effective answer to your Spanish language needs.  Designed for “basic, effective communication” without long learning cycles, our materials enable you to “jump right in” and use what you have learned immediately.  No grammar to learn, no rules to memorize, no prior Spanish training necessary.

In addition to learning manuals and audio CDs, we also offer "Click It™" – a CD-ROM that will enable health care professionals to speak Spanish right away.  Just "search for a term in English, click on it, and listen to the Spanish and phonetic pronunciations spoken aloud.  Either repeat the pronunciation - or - play it loud enough for a Spanish-speaker to hear.  Learn more and try a sample.


"I am an educator for an 8500 member health system in Knoxville, Tennessee.  When the demographic in our area began to change to include more Hispanic patients and employees, I began to offer classes in Spanish for Healthcare Workers. "Workplace Spanish" is my resource for training material. My instructor found the format and content of their training manuals to be absolutely what we needed in our program. The scripting, phrasing and enunciation (reinforced by the CDs) has enabled our staff to offer better customer service through enhanced communication skills. I would recommend "Workplace Spanish" to anyone needing the same instruction. They are "user friendly". Their ordering system is simple, their customer service timely. Great job!"  J. Davis, Senior Learning Specialist, Covenant Health System
 

More than 12,000 health care professionals have trusted Workplace Spanish® programs for their clinical, administrative and pharmacy communication in Spanish.  Learn more about our programs below.

Hospitals & Nurses is our most in-depth program.  It is designed for nurses, clinical staff, physical therapists, doctors and other hospital staff including admissions.  It is can be used for class training or on a self-study basis.

Health Care is our excellent general program with less clinical terminology. It is ideal for provider groups & offices and their staffs.  As with all of our materials, it can be used for class training or self-study.

Pharmacists is designed for retail pharmacists and technicians who assist and communicate with Spanish-speaking customers.  It includes appropriate medical terminology as well as retail-oriented expressions to help customers locate items throughout the store.

Firefighters & EMS is primarily designed for EMT's who need brief, basic Spanish to assess the state of injury and potential treatment for accident victims. 

Click the links above for detailed information.  Programs can be customized to meet specific needs.
See our customer list.

workplace spanish