| Customer Service |
Better service for your Hispanic customers
Developed specifically for customer service associates in a wide variety of businesses, to help communicate with Spanish-speakers to enhance their customer satisfaction . No grammar, no verb conjugation, no prior Spanish necessary.
The 44-page manual and audio CD contain over 600 key terms and expressions that will promote better customer service and smoother operations. More than 10,000 customer service representatives have used Workplace Spanish® to attain basic Spanish skills.
This program is also available on a "Click It™ CD-ROM" for individual or network use. This is an exceptionally easy-to-use learning tool -- try a sample.
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Specialized Customer Service programs are available for:
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Click on the links below for samples and more information:
| 1. CLICK HERE FOR ORDER or PRICING INFORMATION |
| 2. View & print the Table of Contents & Sample Pages (requires Adobe Reader) |
| 3. Listen to an Excerpt From The CD |
| 4. Get information on Classes or Customization |
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5. Review our Customer List and the Colleges & Schools that teach our programs |
This is an overview of the Program Contents
| 1. Introduction: | |
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| 2. The Basics: | |
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| 3. Talking With Customers: | |
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| 4. Interaction & Information: |
5. Drills For Skills
Quiz Section |
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Workplace
Spanish, Inc.
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Secure Ordering |
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Workplace Spanish® is our registered trademark |
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| Address: |
225 Willow Brook Drive, Suite 3 Roswell, Georgia 30076 |
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| Phone: | (770) 993-4075 | |
| Fax: | (866) 772-0228 | |
| e-mail: | info@WorkplaceSpanish.com | |
© Copyright 1999-2008 - Workplace Spanish, Inc. All Rights Reserved
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