Spanish language training for Government

City & County Government

More efficient service for Hispanic citizens

This customer service program is designed to help improve service and efficiency when communicating with Hispanics citizens or businesses. It has been used by more than 2,000 municipal & county employees across the country.

The 51-page manual and audio CD contain over 600 key terms & expressions organized into the topics listed below. No grammar, no conjugations, no prior Spanish necessary.

It is also available on a "Click It™ CD-ROM" for individual or network use. This is an exceptionally easy-to-use learning tool -- try a sample.

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Click on the links below for samples and additional information:

1. CLICK HERE for ORDER and PRICING INFORMATION

2. View & print the Table of Contents & Sample Pages (requires Adobe Reader)

3. Listen to An Excerpt From The CD

4. Get information on Classes or Customization

5. Review our Customer List and the Colleges & Schools that teach our programs

You may also be interested in our other government programs for: Court Systems / Law Enforcement / Firefighters & EMS / Building & Fire Inspectors / Teachers & School Administrators.

This is an overview of the Program Contents

1. Introduction:
Program Objectives Golden Rules for Best Results Culture & Language Tips Spanish Pronunciation Phonetic Pronunciation
2. The Basics:
Meeting & Greeting Expressions Explanations & Questions Days - Months - Seasons Time & Timing Numbers - Money - Payments
3. Serving Citizens:
Licenses & Payments Service Phrases Citizen Questions Office Hours & Locations Applications & Forms Troubleshooting
4. Specific Services:	5. Drills for Skills Quiz Section 6. Alphabetical Keyword List 7. Practice Conversations 8. Includes 1-hour Audio CD
Safety & Park Rules Pool & Swim Rules Water Leaks & Problems Trash & Recycling Street Repairs Library Services

Workplace Spanish, Inc.		Secure Ordering
Workplace Spanish® is our registered trademark
Address:	225 Willow Brook Drive, Suite 3 Roswell, Georgia 30076
Phone:	(770) 993-4075
Fax:	(866) 772-0228
e-mail:	info@WorkplaceSpanish.com

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