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Available by Special Order Only

Workplace Spanish ® Car & Truck Dealers

THIS PROGRAM IS AVAILABLE BY SPECIAL ORDER ONLY

Better Sales and Service for Hispanic Customers . . .

"Workplace Spanish® for Car & Truck Dealers" was developed specifically to help sales & service associates in auto dealerships communicate in Spanish in a basic, effective manner. The Hispanic market is growing at a very rapid pace; learning key terms and phrases in Spanish can result in more leads and more satisfied customers.  This is an excellent time to build your business in the Hispanic community.

The 51-page learning manual and audio CD contain over 700 key terms & expressions used frequently in automotive sales & service.  No grammar to learn, no rules to memorize, no prior Spanish experience is necessary.

Click on the links below for samples and more information:

This is an overview of the Program Contents

1. Introduction

  • Objectives & Learning Suggestions
  • Culture & Language Tips
  • Spanish & Phonetic Pronunciation

2.  Basic Expressions

  • Greeting Customers
  • Explanations & Questions
  • Numbers - Time & Timing
  • Days - Months - Dates
  • Common Questions & Terms

     

3.  Customer Service

  • Sales Assistance
  • Customer Questions
  • Financing / Money & Payments
  • Applications

4.  Automotive Expressions

  • Key Auto Terminology
  • Key Auto Features
  • Service & Repairs

5.  Practice Conversations
6.  'Drills for Skills' Quiz Section
7.  Alphabetical Keyword List
8.  80-minute Audio CD Included

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