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Workplace Spanish ® for State Lotteries

Better service leads to more Hispanic customers . . .

"Workplace Spanish for State Lotteries" was developed specifically to help tellers, service reps & personal bankers greet customers, process basic transactions, answer banking questions and open new accounts for Spanish-speaking customers. 

The xx-page manual, audio CD and Click It® CD-ROM contain over 600 key terms and expressions that will promote better customer service and smoother operations.  Used by more than 5,000 banking and credit union associates including SunTrust Banks, GTE Federal Credit Union, Sterling Financial Corp., and endorsed by the ABA.

"Workplace Spanish® for State Lotteries" can be purchased in 2 ways:
a)  As a "Learning Kit" which includes the manual, audio CD and Click It® CD-ROM for PC use
b)  As a Click It® computer resource tool ONLY – available by download for $19.99

Click on the links below for samples and more information:

• ORDER — PRICING — DOWNLOAD INFORMATION

• View & print the Table of Contents & Sample Pages (requires Adobe Reader)

• Try the Click It® sample  (requires Adobe Reader 6.0 or newer)

• Listen to an excerpt from the audio CD

• Get information on Classes and Customized versions

Please CONTACT US if you have questions or would like more information.