Utility - Telecomm - Cable Companies
Improve Customer Service and
Field Operations
"Workplace Spanish® for Utility Companies" was designed for customer service, installation, and repair activities in the utility, telecomm and cable industries
to help communicate with Spanish-speaking customers to process office, phone and field transactions more efficiently.
The 47-page manual and audio CD include more than 800 terms &
expressions pertinent to good customer service in the utility,
telecom and cable industries. Knowing even a little Spanish promotes good will, better customer service, and smoother operations. More than 10,000 people have used our various customer service programs to attain basic Spanish communication skills.
No grammar, no rules to memorize and no prior Spanish experience is
necessary.
Click on the links below for samples and more information:
- THIS PROGRAM IS AVAILABLE BY SPECIAL ORDER ONLY - MINIMUM
PURCHASE OF 15
contact us for pricing and additional information
- View & print the
Table of Contents & Sample Pages
(requires Adobe Reader)
- Listen to an excerpt
from the audio CD
- Get information on Classes and Customization
