Workplace Spanish ® for Banking (Credit Unions too!)

Improve service to your Hispanic customers . . .

"Workplace Spanish for Banking" was developed specifically to help tellers, service reps & personal bankers greet customers, process basic transactions, answer basic banking questions and open new accounts for Spanish-speaking customers. 

The 42-page manual, audio CD and Click It® CD-ROM contain over 600 key terms and expressions that will promote better customer service and smoother operations with Spanish-speaking customers.  Used by 10,000 banking and credit union associates including the SunTrust Banks, GTE Federal Credit Union and Sterling Financial Corp. It is endorsed by the American Bankers Association.

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"Workplace Spanish® for Banking" purchasing options:
a)  As a "Learning Kit" which includes the manual, audio CD and Click It® CD-ROM
b)  Download a streamlined version with audio pronunciations for only $9.99
c)  License the program for use on your organization's network  -- contact us for a free trial)
NOTE:  ABA members ONLY receive a 7% discount -- use "coupon code" aba2011

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Click on the links below for samples and more information:

• ORDER — PRICING — DOWNLOAD INFORMATION

• View & print the Table of Contents & Sample Pages (requires Adobe Reader)

• Try the Click It® sample  & listen to an Audio CD excerpt

• Get information on Classes and Customized versions

NOTE:  customized or hybrid versions of this program are available (minimum purchase of 20)Please CONTACT US if you would like more information.