This is an overview of the Program Contents
1. Introduction
2. Basic Expressions
3. Customer Service
|
4. Services & Merchandise
5. Practice Conversations NOTE: |
![]() |
|
|
|
It's really easy!
Repeat & Learn. Click arrow below. (from Retail/Supermarket Program) ![]() |
|
|
|
|
|
|
|
|
|
|
|
CUSTOMER SERVICE PROGRAMS:
Banking |
Customer Service |
Real Estate |
Retailers & Supermarkets
SUPERVISORY PROGRAMS: Construction | Golf Superintendents & Landscapers | Hotels & Hospitality | Human Resources | Manufacturing | Restaurants & Food Service | Supervisors |
|
LEARNING KIT includes manual,
|
Workplace Spanish ® for Retailers & SupermarketsImproved customer service for your Hispanic customers "Workplace Spanish® for Retailers & Supermarkets" is designed for managers and associates who have direct contact with Spanish-speaking customers to welcome them to your store and help with their needs and transactions. As with all of our programs, there is no grammar to learn, no rules to memorize and prior Spanish training is not required. (NOTE: This is a customer service program, NOT a supervisory program.) The 50-page manual, audio CD and Click It® CD-ROM contain over 700 key terms and expressions that will help you provide great service to Hispanic retail and grocery customers. More than 5,000 people have used this and customized versions of our retail programs including Wal-Mart, Lowe's, Food Lion, The Home Depot, and Hy-Vee Supermarkets. "Workplace Spanish® for
Retailers & Supermarkets" purchasing options:
Please CONTACT US if you have questions or would like more information. |
This is an overview of the Program Contents
|
|||
|
|
|||
|
|